Thank you for supporting my art. Because all items on this store are custom-made or printed to order, all sales are final. We do not offer returns, exchanges, or cancellations for buyer's remorse or ordering errors. Please review our specific policies below:

1. Custom Illustrations & Portraits

• Bespoke Creations: Every illustration is entirely custom and drawn to order. Therefore, refunds are not possible once work has started.

• Complimentary Re-Design: If you are not entirely satisfied with your final digital portrait, you may request a re-design. Re-design requests must be submitted within 7 days of final design delivery.

• Contact: To request a re-design, please email edorazziart+support@gmail.com with your order number and specific feedback.

2. Print-on-Demand Products

• Made to Order: Apparel, prints, and other merchandise are fulfilled externally and printed specifically for you.

• No Size Exchanges: We cannot swap items if you order the incorrect size or colour. Please double-check sizing charts before buying.

3. Damaged, Defective, or Misprinted Items

• Replacement Guarantee: If your product arrives damaged in transit, has a manufacturing defect, or features a printing error, we will gladly arrange a replacement via our printing parter.

• 21-Day Reporting Window: You must report any defects or damage within 21 days of the product being delivered.

• Process: Please email edorazziart+support@gmail.com with your order number and clear photos of the damaged item and packaging.

• Partner Policy Alignment: Our return and replacement timelines strictly align with our manufacturing partner's guidelines, which you can review in full on the Printful Returns Policy Page.